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Privacy Policy

Last updated: 25/01/2025

AR Group is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us.

1. Who We Are

AR Group is a nationwide specialist façade and glazing contractor based in Scotland, delivering refurbishment, glazing replacement and curtain walling services across the UK. For the purposes of data protection law, AR Group is the data controller responsible for your personal data.

 

2. What Information We Collect

We may collect and process the following information:

  • Name

  • Company name

  • Email address

  • Telephone number

  • Project location or enquiry details

  • Any information you choose to provide via contact forms or email

We do not collect payment details or sensitive personal data through this website.

3. How We Collect Information

Personal data is collected when you:

  • Submit an enquiry through our website contact forms

  • Contact us directly by email or phone

  • interact with us regarding a potential project or service

We may also collect limited technical information such as IP address, browser type or device data for website analytics purposes.

4. How We Use Your Information

We use your personal data to:

  • respond to enquiries and requests

  • communicate with you about potential or ongoing projects

  • provide information about our services

  • improve website performance and user experience

We do not use your data for automated decision-making or profiling.

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • your consent when submitting an enquiry

  • our legitimate business interests in responding to enquiries and managing relationships

  • compliance with legal or regulatory obligations

6. Data Sharing

We do not sell, rent or trade your personal data.

Your information may be shared only where necessary with:

  • professional advisers (e.g. legal or financial)

  • service providers supporting our website or IT systems

  • regulatory or legal authorities where required by law

All third parties are required to handle data securely and in accordance with data protection law.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse.

Personal data is stored only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

8. Your Rights

Under UK GDPR and data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • request deletion of your data where appropriate

  • object to or restrict processing

  • Request data portability

To exercise any of these rights, please contact us using the details below.

9. Cookies

This website may use cookies to improve functionality and analyse website usage. Cookies do not identify you personally.

You can control or disable cookies through your browser settings.

10. Third-Party Links

This website may include links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

enquiries@arglazing.com

13. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of Scotland.

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